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I actually really like the band. The features are what I wanted. It's small and sleek. My son bought his first and 3 months later it wouldn't sync. He did everything recommended. No luck. Contacted support. Phoned . Emailed. No response. Finally Amazon came through and reimbursed him. He purchased a different band and I still have my Up3. 9 months later he finally wss contacted about the problem. 9 months later Works great

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